Refund policy

WARRANTY RETURN POLICY

Speedflow One Year Limited Warranty
Speedflow is a company built on Customer Satisfaction and Service. This is the reason why all of our products go through strict and regimented test procedures before they are packaged and shipped. Speedflow stands behind its products for one full year after purchase. Terms of Warranty, Service and Returns are as follows: 

Limited Warranty: Speedflow warrants its products to be free from defects in material and workmanship under normal use and if properly installed for a period of one year from date of purchase. If found to be defective, it will be replaced if returned prepaid along with proof of date of purchase. This shall constitute the sole remedy of the purchaser and the sole liability of Speedflow to the extent permitted by law, the foregoing is exclusive and in lieu of all other warranties or representations whether expressed or implied, including any implied warranty of merchantability or fitness. In no event shall Speedflow or 3pConnect be liable for special or consequential damages. This warranty is only valid on products purchased from Speedflow Authorized Dealers and/or Distributors. 

Returns: when returning a Speedflow product for inspection, a completed Customer Warranty Form, RMA number, and purchase receipt must accompany it. Customer Warranty Form’s, are available on request.

Please contact 
sales@3pConnect.com for a copy.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, such as hoses that have been cut to custom length and consumable items such as seals/O-rings that have been used.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at speedflow@3pconnect.com.